Privacy policy

Privacy Policy

Last updated: September 13, 2026

At WOODPOSH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, place an order, or communicate with us.

Information We Collect

When you use our store, we may collect information such as your name, email address, phone number, billing and shipping address, payment and transaction information, order history, and communications with us.

We may also automatically collect certain technical information, such as your IP address, browser, device information, and how you interact with our website.

How We Use Your Information

We may use your information to:

Process, confirm, and deliver your orders
Contact you regarding order confirmation, delivery, returns, or customer support
Process payments, refunds, and other transactions
Detect and prevent fraud or misuse
Improve our website, products, and customer experience
Send promotional communications where permitted or where you have provided consent
Comply with applicable legal obligations

As part of our order-verification process, we may contact you by phone, WhatsApp, email, or automated messaging to confirm your order or delivery information.

How We Share Information

We may share information when necessary with companies that help us operate our business, including Shopify, payment providers, courier and delivery companies, technology providers, and other service providers.

We may also disclose information when required by law or when necessary to protect our customers, business, or legal rights.

We do not sell your personal information for money.

Shopify

Our online store is powered by Shopify. Shopify processes certain personal information to provide and improve the services that power our store.

Your information may be processed by Shopify and other service providers in countries outside your country of residence. Shopify's own processing practices are governed by its applicable privacy policies.

Cookies & Online Technologies

Our website and the services we use may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve the shopping experience, and support advertising or analytics where applicable.

You may be able to manage certain cookie preferences through your browser or available privacy controls.

Data Security & Retention

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to fulfill orders, provide our services, maintain business records, resolve disputes, prevent fraud, and meet applicable legal requirements.

Your Privacy Rights

Depending on applicable law and where you live, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information we hold about you.

You may unsubscribe from promotional emails using the unsubscribe option provided in those communications. Transactional communications concerning your orders may still be sent when necessary.

Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

Third-Party Links

Our website may contain links to third-party websites or services. WOODPOSH is not responsible for the privacy practices or content of websites operated by third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements. The latest version will always be available on this page.